Brand language launchpad: 6 weeks to quantum-leap-igniting copy
1. Point of view
Develop a powerful point of view to escape your industry's echo chamber and start leading conversations.
2. Authentic voice
Define a voice that captures the humanity and vibrancy of your business to beat the boring AI bots.
3. Audience insights
Decode your customer's desires and position your brand as their obvious choice.
4. Competitor analysis
Build a clear picture of the competitive landscape, and language to communicate your brand's advantages.
5. Message mapping
Construct messaging frameworks that map out how you talk about who you are, what you do and why it matters.
6. Launch prep
Review your brand language strategy and fine-tune your copy ready for blast-off.
Case studies
At times it felt like a therapy session, but that’s a good thing right?
We knew we did great work and a lot of it, but we needed to boil that down to something that said who we are as much as what we do. It needed to be simple and clear, but also bold and exciting.
Felicity was very clear about how she worked and asked brilliant questions to get the answers she was looking for — and ultimately the help we needed.
Now we have a brand language strategy, we have a clear set of guidelines that everyone can refer to and something that gives us inspiration when we’re putting together any set of words no matter the audience.
We went in looking for help with our tone of voice and came out with a lot more!

Working with Felicity was an absolute joy.
She gave us an opportunity to talk through our way of thinking and our complex messaging, and listened to the issues we had.
When Felicity came back to us with her finished work, it was exactly what we had been looking for and already its implementation is making a big difference to the way we work.
We would thoroughly recommend any organisation who is looking to develop a brand language strategy to reach out and work with Felicity.
.png)
I immediately felt calm, seen and heard with Felicity.
I have found it difficult in the past to articulate exactly what I do. Felicity provided a safe space for curiosity and to gain clarity on my brand voice.
She drew out my passion, my joy for my work and I felt empowered by my own voice. I now feel I can speak about my brand confidently and take the next steps towards achieving my goal of supporting multi-faceted creatives.

Mission blueprint
What we cover:
- Going beyond givens i.e. the things everyone else is saying
- Identifying what your brand stands for and against
- Exploring how these beliefs and values shape the way you do business
- And how they relate to what your ideal clients/customers want and need
What you get:
- Is true to your brand’s values
- Reflects your team's expertise and experience
- You can own and defend with confidence
- Cuts through the noise of a crowded market
- Builds trust with good-fit prospects
- Is distinctive, memorable and hard to copy
What we cover:
- Zeroing in on your brand's true personality and distinguishing voice values
- Shaping meaningful explanations to put each voice value in context specifically for your brand
- Defining voice aims to guide your team's writing decisions (and make briefing/ giving feedback easy)
- Developing examples to show your brand's voice in action and spark inspiration
What you get:
- Reflects the heart and soul of your organisation
- Stands out in a market flooded with bland voices and AI bots
- Is easy for customers to remember, and hard for competitors to copy
- Turns browsers into your biggest fans
What we cover:
- Defining who you're talking to and the problems you solve for them
- Exploring their desired outcomes and how you help them get there
- Identifying the blockers preventing them from taking action
- Overcoming these blockers and backing your statements up with proof
What you get:
- Clarity on your target audience, their current frustrations and problems to solve
- Language to link their desired outcomes with your products or services
- A strategy to overcome objections and position your brand as the obvious choice (+ make your claims credible)
What we cover:
- Pinpointing the most competitive alternatives to your offer
- Identifying the perceived advantages and real disadvantages of each option
- Finding breathing space, opportunities for distinction and your competitive edge
- Defining how to communicate this with credibility and confidence (without giving prospects the ick)
What you get:
- A clear picture of the competitive landscape your business is operating in
- Opportunities for differentiation your audience will notice and care about
- Language to credibly communicate your competitive advantages
- A social proof strategy to back up your claims and build trust with the right people
What we cover:
- Bringing together what we've learnt so far to define how you talk about what you do
- Linking product/service features, benefits and value to audience insights
- Defining your difference based on competitor analysis
- Underpinning everything you say with solid proof
What you get:
- A messaging framework that maps out who you are, what you do and why it matters
- Language to position your products and services as the obvious choice for your audience
- Plug-and-play messaging copy written in your brand's voice
- A clear idea of what "good copy" looks like for your brand
What we cover:
- Reviewing your full brand language strategy
- Fine-tuning copy ready for launch
- Looking at your next steps: copy and content planning to set you up for success
- Brainstorming ideas for the future
What you get:
- A ready-to-use brand language strategy document everyone on your team can put into practice
- Feedback on copy written by you and your team using your new brand voice and messaging
- A clear plan for what to do once we've finished working together
- Inspiration, encouragement and confidence to get your new words out into the world
Pricing
Done with you
Best for small, agile marketing teams that can make things happen.
You develop your brand language strategy, with our guidance:
- 6 x 1 hr live online workshops
- Digital workbook for each session
- Guided weekly tasks (~2 hrs per week)
- Email support for programme duration
- Weekly personal feedback
- Brand language strategy guide template
- Launch prep session
- 10% discount on future work
- Your time investment: ~18 hours
£3,250
Done for you
Best for ambitious brands that are short on time but full of ideas.
We develop your brand language strategy, with your input:
- 6 x 1 hr live online workshops
- Weekly written work from us, for you to review
- Email support for programme duration
- Weekly feedback sessions
- Ready-to-use brand language strategy guide (at the end of the programme)
- Launch prep session
- 10% discount on future work
- Your time investment: ~6 hours
£7,450
Done for you +
Best for bold brands with a big vision, and even bigger copy needs.
We develop your brand language strategy, with your input. Plus done-for-you copy aligned to your new voice and messaging:
- 6 x 1 hr live online workshops
- Weekly written work from us, for you to review
- Email support for programme duration
- Weekly feedback sessions
- Ready-to-use brand language strategy guide (at the end of the programme)
- Done-for-you campaign, sales and/or website copy
- Launch prep session
- Contact for a personal quote
from £8,000
Your captain

Felicity Wild
I knew I could do a better job and develop brand language strategies people would actually find useful.
They're designed to capture your brand’s distinctive verbal identity, clarify the big things you have to say, and help everyone on your team write with confidence and make every word count.